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Learning Outcomes - Business Administrative Technology

Program Learning Outcomes:

  1. During their coursework, students will develop the technical, communication, critical thinking and interpersonal/workplace skills necessary for employment.
  2. Develop effective oral and written business communications, including listening skills, and customer service skills for employment
  3. Develop knowledge and proficiency of computer software programs, Internet, email, office procedures, accounting, keyboarding, and basic skills for employment
  4. Develop human relations skills and professional behavior for the workplace including appropriate business attire and business casual attire, attendance, punctuality, telephone etiquette, business protocol, and professionalism
  5. Develop an understanding of the importance of work related skills such as:  working independently, teamwork, following directions, time management, problem solving, and critical thinking
  6. Create and organize work to be included in a professional portfolio